Customer Reviews
Cresta Coaches supply coach hire from Cardiff to Caewern, Pembrey to Penarth. If you need a team that really listens to customer feedback contact us today.
We’ve been using customers testimonials since we launched our very first website several years ago and it must be said that it has transformed the way we do business. Real-time feedback provides the management with a critical insight into the business which allows us to make the necessary decisions to keep improving our standards and ultimately become more competitive and dynamic in our business sector.
Ski Trip 2025
I just wanted to share how impressed we were with the coach service on our recent ski trip. Our drivers, Ray and Tom, were nothing short of exceptional! From start to finish, they made everything run smoothly, ensuring we got to all our destinations safely and on time.
Both were incredibly kind, helpful, and really went out of their way to make the experience as easy and enjoyable as possible. They were fantastic at organising our group, keeping things stress-free and efficient throughout the trip. Their positive energy and friendly personalities truly made them a highlight of the trip.
We can’t recommend this company enough, and we’re already looking forward to using them again next year!
Response from Cresta Coaches
Once again many thanks for such a positive review, we will ensure both Ray & Tomas get this message of review, once again many thanks for taking the time to post the review.
Ski Trip
We recently had the pleasure of spending a week with an incredible team of coach drivers, Ray and Tom, during our ski trip, and we cannot praise them highly enough. From the moment we stepped onto the coach, we knew we were in good hands.
Navigating mountain roads in winter conditions is no easy task, but Ray and Tom made it look effortless. Their skill, precision, and professionalism were second to none, ensuring that we always arrived safely and on time. Whether it was handling tight turns, icy roads, or unpredictable weather, they kept everything running smoothly with a level of confidence and expertise that was truly remarkable.
Beyond their driving ability, their friendly and accommodating nature made the experience even better. They were always punctual, patient, and willing to go the extra mile (literally and figuratively) to make our journey comfortable. Their positive attitude and sense of humor added to the fun of the trip, making every ride enjoyable.
If there’s a Hall of Fame for coach drivers, Ray and Tom deserve a top spot. We can’t thank them enough for their outstanding service, and we’d travel with them again in a heartbeat. If you’re lucky enough to have them behind the wheel, you’re in for a first-class experience!
Response from Cresta Coaches
Many thanks for such a positive review, we will ensure both Ray & Tomas get this message of review, once again many thanks for taking the time to post the review.
London Trip 21st March 2025
Ann-Marie
Another great trip with you lovely hotel clean comfortable coach driver jock was great always on time for us and great driver
Date of experience: 21 March 2025
Response from Cresta Coaches
Hi Ann-Marie.
Thank you for a lovely review, we will pass this onto Jock our driver.
Isle of Wight long weekend
Isle of Wight long weekend
My husband and I have just returned from a 4-day visit to the Isle of Wight. Our first visit to the island, we were delighted with the scenery and the general ambience of the place. We stayed at The Burlington Hotel, literally 2-minutes walk to the beach front. Everyone there was friendly and accommodating. Our evening meal was always delicious and the waitress service superb. The cooked breakfast was lovely, everything you could wish for, although it could have been a bit warmer. The porridge was lush, thick and creamy, just how I like it! Perhaps a choice of yogurt or fresh fruit could have been offered too. Our room was comfortable enough, although our shower wasn’t great – water just trickled out, but we managed. Lovely trip to Shanklin on Saturday and an island tour on Sunday with our friendly driver, Keith, completed the weekend. The evening entertainment was fun, singers and bingo. Altogether a great weekend. Thank you
Cotswolds Short Break
Lovely trip but would have been nicer…
Lovely trip but would have been nicer to have more Time in last cotswold village so we had time for a meal rather than 3 villages but we did have a lovely time great hotel for the money very comfortable lively driver very helpful
Date of experience: 08 March 2025
London & Mamma Mia! The Party
Excellent service, our drivers Ian then Keith were amazing, went above and beyond for us the whole time. Our pickup location was changed as our party of 8 was closer to another M4 junction, absolutely chuffed this was done, huge huge thankyou. Hope to see you again soon
Date of experience: 02 March 2025
Mamma Mia! The Party At The O2
Our driver Keith was 2nd to none nothing was a problem to him he was a very nice man deserves recognition
Date of experience: 02 March 2025
Leisuretime
Have been on lots of weekend trips with leisuretime by tour easy every time you always have clean comfortable coach and helpful friendly drivers
Response from Cresta Coaches
Hi Ann-Marie, Many thanks for your kind comments.
Have a lovely Christmas.
Kind regards, Cresta Coaches
Trip to Bournemouth
Excellent service our driver Nigel is the best driver we have ever had nothing was too much trouble for him. He made our holiday. I hope the management will hang on to him he’s a diamond.
Response from Cresta Coaches
Hi Jan, Thank you for your lovely review. Your comments have been past to Nigel.
Fantastic First Class Service
We recently travelled with Cresta for a return journey to a wedding. Our coach was immaculate and comfortable. Coming back we did have to wait for a few guests to say their goodbyes but the driver was more than happy to wait. I have used Cresta for other trips in the past and will definitely use them again in future
Response from Cresta Coaches
Thank You.
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