Customer Reviews
Cresta Coaches supply coach hire from Cardiff to Caewern, Pembrey to Penarth. If you need a team that really listens to customer feedback contact us today.
We’ve been using customers testimonials since we launched our very first website several years ago and it must be said that it has transformed the way we do business. Real-time feedback provides the management with a critical insight into the business which allows us to make the necessary decisions to keep improving our standards and ultimately become more competitive and dynamic in our business sector.
London Trip 21st March 2025
Ann-Marie
Another great trip with you lovely hotel clean comfortable coach driver jock was great always on time for us and great driver
Date of experience: 21 March 2025
Response from Cresta Coaches
Hi Ann-Marie.
Thank you for a lovely review, we will pass this onto Jock our driver.
Isle of Wight long weekend
Isle of Wight long weekend
My husband and I have just returned from a 4-day visit to the Isle of Wight. Our first visit to the island, we were delighted with the scenery and the general ambience of the place. We stayed at The Burlington Hotel, literally 2-minutes walk to the beach front. Everyone there was friendly and accommodating. Our evening meal was always delicious and the waitress service superb. The cooked breakfast was lovely, everything you could wish for, although it could have been a bit warmer. The porridge was lush, thick and creamy, just how I like it! Perhaps a choice of yogurt or fresh fruit could have been offered too. Our room was comfortable enough, although our shower wasn’t great – water just trickled out, but we managed. Lovely trip to Shanklin on Saturday and an island tour on Sunday with our friendly driver, Keith, completed the weekend. The evening entertainment was fun, singers and bingo. Altogether a great weekend. Thank you
Cotswolds Short Break
Lovely trip but would have been nicer…
Lovely trip but would have been nicer to have more Time in last cotswold village so we had time for a meal rather than 3 villages but we did have a lovely time great hotel for the money very comfortable lively driver very helpful
Date of experience: 08 March 2025
London & Mamma Mia! The Party
Excellent service, our drivers Ian then Keith were amazing, went above and beyond for us the whole time. Our pickup location was changed as our party of 8 was closer to another M4 junction, absolutely chuffed this was done, huge huge thankyou. Hope to see you again soon
Date of experience: 02 March 2025
Mamma Mia! The Party At The O2
Our driver Keith was 2nd to none nothing was a problem to him he was a very nice man deserves recognition
Date of experience: 02 March 2025
Leisuretime
Have been on lots of weekend trips with leisuretime by tour easy every time you always have clean comfortable coach and helpful friendly drivers
Response from Cresta Coaches
Hi Ann-Marie, Many thanks for your kind comments.
Have a lovely Christmas.
Kind regards, Cresta Coaches
Trip to Bournemouth
Excellent service our driver Nigel is the best driver we have ever had nothing was too much trouble for him. He made our holiday. I hope the management will hang on to him he’s a diamond.
Response from Cresta Coaches
Hi Jan, Thank you for your lovely review. Your comments have been past to Nigel.
Fantastic First Class Service
We recently travelled with Cresta for a return journey to a wedding. Our coach was immaculate and comfortable. Coming back we did have to wait for a few guests to say their goodbyes but the driver was more than happy to wait. I have used Cresta for other trips in the past and will definitely use them again in future
Response from Cresta Coaches
Thank You.
Lovely safe happy day
We are a group who care for our towns flowers. We don’t often get together but this was a great day cared for by Cresta. Booking was easy too. We asked for a few difficult things like going off route to see some special flower displays and we calling at hidden treasures up very narrow roads!, our driver was chatty and very helpful. We will book with Cresta next time we need a day out…
Response from Cresta Coaches
Hi Roz, Thank you very much for such a positive review.
First Class Personal Service for VIP Visit
For several years now, we have employed Cresta Coaches to transport our European VIP visitors on their visits to Wales. Form start to finish the team at Cresta help us to plan our bespoke arrangements and are only to pleased to help make the visit run a smoothly as possible – thanks again for your excellent service.
Response from Cresta Coaches
Many thanks for you 5 star review, I will make sure the team are updated.
Share your experience with us! Leave a review and help others make informed decisions about our products/services.
We would love to hear from you.
