Customer Reviews
Cresta Coaches supply coach hire from Cardiff to Caewern, Pembrey to Penarth. If you need a team that really listens to customer feedback contact us today.
We’ve been using customers testimonials since we launched our very first website several years ago and it must be said that it has transformed the way we do business. Real-time feedback provides the management with a critical insight into the business which allows us to make the necessary decisions to keep improving our standards and ultimately become more competitive and dynamic in our business sector.
Chris our driver
Well we are on our way back from a weeks stay at the miners hotel and we would like to give our praise to our driver Chris he’s been exceptionally brilliant all week, nothing has been to much trouble for him he’s even had to call the bingo š seven 𤣠thanks again Chris you have been fantastic and an asset to your company Xx
Response from Cresta Coaches
Hi Karen, Many thanks for taking the time to place this review, Chris is one of a kind, we will pass on your comments to him personally.
Good Travel Experience with Cresata.
Just returned from a holiday with your partner company Leisuretime to Newquay (22 -26 September), in which travel was provided by Cresta Coaches. On board coach facilities were outstanding. Clean, seats comfortable, well ventilated/heated. Our driver was well respected by passengers. He drove in a professional way, at a comfortable safe speed according to traffic conditions experienced. Look forward to travelling with you in the future
Response from Cresta Coaches
We are so please you enjoyed your holiday to Newquay with ourselves and our partner company Leisuretime by Toureasy. I will pass on your comments to your driver on this occasion who was Peter.
Bristol cycling trip
Hired a coach with cresta for a return journey back to wales after a cycling trip,highly reccomeded,the service from booking the bus to being dropped off to our destination was faultless,also the driver was brilliant
Response from Cresta Coaches
Hi Stephen, Thank you for taking the time to place this review, we are glad you enjoyed the trip.
Isle of Wight Holiday
I would just like to say that on our recent trip to the Isle of Wight our driver, Phillip ( not myself) was absolutely amazing! Both myself and my wife and the entire coach loved his jokes and great humour and it was an absolute pleasure to be there with him. We stayed in the Burlington hotel and the hotel was lovely and the staff were also amazing !!! Thank you again.
Testimonial Refers to: Driver. Staff.
Response from Cresta Coaches
Hi Phillip, We are so pleased you enjoyed your experience with us. I will ensure Phil gets a copy of your review.
Newquay, Cornwall.
We have just returned from a holiday with Leisuretime and would really recommend Cresta Coaches and in particular our driver, Ray. His professionalism, kindness and humour really made our holiday. Nothing was too much trouble and his patience was amazing. Looking forward to travelling with him again.
Response from Cresta Coaches
Hi Judith, Many thanks for your kind comments, I will ensure Ray receives a copy of our review.
Thorpe Park trip 2025
We were very impressed with the coach service we received on our trip to Thorpe Park. Our drivers were polite, entertaining and accommodating. We experienced several delays on our return journey, due to heavy traffic but the drivers were prepared to find alternative routes to reduce the time spent travelling. We had a safe, enjoyable day. I cannot recommend Cresta Coaches enough. Well done lads!
Response from Cresta Coaches
Thank You, We are pleased you enjoyed your schools annual summer trip to Thorpe Park. I will pass on comments to our drivers.
Highclere castle
Have to say how great our driver Ian/Jock was on our trip to Windsor. Great rapport with all the passengers, very entertaining. Made the long drive pass quickly.
Response from Cresta Coaches
Hi Mal, I’m glad you enjoyed the trip to Windsor & Downton, I will pass your comments onto Jock.
Ski Trip 2025
I just wanted to share how impressed we were with the coach service on our recent ski trip. Our drivers, Ray and Tom, were nothing short of exceptional! From start to finish, they made everything run smoothly, ensuring we got to all our destinations safely and on time.
Both were incredibly kind, helpful, and really went out of their way to make the experience as easy and enjoyable as possible. They were fantastic at organising our group, keeping things stress-free and efficient throughout the trip. Their positive energy and friendly personalities truly made them a highlight of the trip.
We canāt recommend this company enough, and weāre already looking forward to using them again next year!
Response from Cresta Coaches
Once again many thanks for such a positive review, we will ensure both Ray & Tomas get this message of review, once again many thanks for taking the time to post the review.
Ski Trip
We recently had the pleasure of spending a week with an incredible team of coach drivers, Ray and Tom, during our ski trip, and we cannot praise them highly enough. From the moment we stepped onto the coach, we knew we were in good hands.
Navigating mountain roads in winter conditions is no easy task, but Ray and Tom made it look effortless. Their skill, precision, and professionalism were second to none, ensuring that we always arrived safely and on time. Whether it was handling tight turns, icy roads, or unpredictable weather, they kept everything running smoothly with a level of confidence and expertise that was truly remarkable.
Beyond their driving ability, their friendly and accommodating nature made the experience even better. They were always punctual, patient, and willing to go the extra mile (literally and figuratively) to make our journey comfortable. Their positive attitude and sense of humor added to the fun of the trip, making every ride enjoyable.
If thereās a Hall of Fame for coach drivers, Ray and Tom deserve a top spot. We canāt thank them enough for their outstanding service, and weād travel with them again in a heartbeat. If youāre lucky enough to have them behind the wheel, youāre in for a first-class experience!
Response from Cresta Coaches
Many thanks for such a positive review, we will ensure both Ray & Tomas get this message of review, once again many thanks for taking the time to post the review.
London Trip 21st March 2025
Ann-Marie
Another great trip with you lovely hotel clean comfortable coach driver jock was great always on time for us and great driver
Date of experience: 21 March 2025
Response from Cresta Coaches
Hi Ann-Marie.
Thank you for a lovely review, we will pass this onto Jock our driver.
Share your experience with us! Leave a review and help others make informed decisions about our products/services.
We would love to hear from you.